Privacy policy

1. Data Controller

Mixli.se is the data controller responsible for the processing of your personal data.

If you have any questions regarding how we process your information, you may contact us at:

info@mixli.se

2. What Information Do We Collect?

When you visit our website or make a purchase, we may collect the following information:

Personal Information

Name

Email address

Shipping address

Billing address

Phone number

Payment Information

Payments are processed by secure third-party providers such as Klarna, Stripe, or Shopify Payments.

We never store full credit card details.

Technical Information

IP address

Browser type

Device information

Cookies and usage data

3. Why Do We Process Your Data?

We process your personal data in order to:

Process and deliver your order,

Communicate with you regarding orders or customer support,

Comply with legal obligations,

Prevent fraud and misuse,

Improve our website and user experience,

And, if you have given consent, send marketing and promotional offers.

4. Legal Basis for Processing

We process personal data based on:

Performance of a contract (when making a purchase),

Legal obligations (such as accounting laws),

Legitimate interests (customer service, security, and service improvements),

And consent (for certain cookies and marketing activities).

5. Sharing of Personal Data

In order to operate our business, we share necessary information with trusted third-party providers, including:

Shopify (e-commerce platform),

Print-on-Demand partners,

Shipping companies,

Payment providers,

Analytics and marketing services,

Authorities when required by law.

We never sell your personal data to third parties.

6. Transfers Outside the EU/EEA

Some of our partners may process personal data outside the EU/EEA, such as in the United States or Canada.

When this occurs, we ensure that the transfer complies with GDPR through approved safeguards, such as:

EU Standard Contractual Clauses (SCC),

Or other lawful transfer mechanisms.

7. How Long Do We Store Data?

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law.

Example:

Accounting information may be stored for up to 7 years under Swedish law.

8. Your Rights Under GDPR

You have the right to:

Access your personal data,

Request correction of inaccurate data,

Request deletion of your data,

Restrict processing,

Object to certain processing activities,

Withdraw consent,

Receive your data in a structured format (data portability).

To exercise your rights, please contact us at:

info@mixli.se

9. Cookies

Mixli.se uses cookies and similar technologies to:

Ensure the website functions properly,

Save settings and shopping cart information,

Analyze traffic and user behavior,

Improve user experience,

Display relevant advertising and marketing.

Types of Cookies We Use

Necessary Cookies

Required for the website to function properly.

Analytics Cookies

Help us understand how the website is used so we can improve functionality and content.

Marketing Cookies

May be used for advertising through platforms such as Facebook, Instagram, or Google.

10. Cookie Management

You can change or block cookies through your browser settings.

Please note that some website functions may not work properly if cookies are disabled.

Where required by law, we will request your consent before using non-essential cookies.

11. Data Security

We use reasonable technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse.

12. Complaints

If you believe that we process your personal data incorrectly, you have the right to file a complaint with:

Integritetsskyddsmyndigheten